Persuasion is the centerpiece of business activity. Customers must be convinced to buy your company’s products or services, employees and colleagues to go along with a new strategic plan or reorganization, investors to buy (or not to sell) your stock, and partners to sign the next deal. But despite the critical importance of persuasion, most executives struggle to communicate, let alone inspire.…
To be an effective communicator, a leader must have good emotional intelligence—and follow these few simple steps. When it comes to most problems, you can often trace the root cause to a breakdown in communication. Something said the wrong way, or not at all, can lead to assumptions that create unnecessary challenges. So wouldn’t it be great if more of us focused on improving our personal…
The business case for a growth mindset is not what you think it is - if you're serious about success, you need to start believing in yourself. Any leadership and personal mastery principle that booms in popularity are ripe for misinterpretation. Growth Mindset has been hailed as one of the defining leadership principles of top international companies and is believed to be one of the…
Most successful leaders are constantly looking for ways to improve their organization’s results and internal environment. It can be difficult, though, for them to identify which of their efforts actually pay off. So it’s extremely useful when a leader can detail the strategies they’ve implemented to move their business forward. Kevin Jones, CEO of Rackspace Technology, a…
The Agile management revolution is transforming the world of work. It took off in software development in 2001 and is now spreading rapidly, under various labels, to all parts and all kinds of organizations, including the five largest and fastest-growing firms on the planet. It is truly a Copernican revolution in management. As Professor Julian Birkinshaw declared in…
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