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Whitepapers

Culture isn’t just a buzzword. It’s the key to changing your workplace into a place people want to be and not a place people hate. What would it be like to have a job where team members celebrated the workplace, rather than just tolerating it? It can happen, and it’s not as hard as you might think. Even though 2 out of 3 Americans hate their job, as I pointed out in my last…

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Culture can best be defined in terms of the values that guide the behavior and decision making of a social unit—a team, a family, a business, etc. Culture is not vague and touchy-feely; cultures can be easily and reliably assessed using any number of commercially available survey instruments. Cultures have real, concrete behavioral consequences, and they directly influence the performance of…

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Leadership was for too long grievously neglected by mainstream psychology, so it is good to see the topic more regularly getting serious scholarly attention; there is now a substantial body of informative research, in marked contrast to the situation 25 years ago. However, not all the scholarly attention has been beneficial. My concern on this occasion relates to some recent work (Antonakis, 2018)…

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We all know how infuriating it can be when you're being ignored. When backs are facing towards you, eyes are glued to phones or questions awkwardly hang in the air, keeping your cool can be easier said than done. Parents may expect this type of behavior from teenagers at home, but definitely not from professionals in the workplace. As the person in charge, what you say should be acknowledged…

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Technology has turned HR into a data-driven game. This does not mean intuition is waning, but rather that a larger number of practitioners are likely to experience some shame or guilt if they admit that they are ‘playing it by ear’. The recent rebranding of talent management as ‘people analytics’ has arguably enhanced the status of HR. The hope here is that HR can empower…

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