Whitepapers

For many of us, communication is confusing—especially now. There is a reason why so many companies are now investing in soft skills and communication training. “In a survey of 2,800 senior managers at U.S. businesses,” the Wall Street Journal reported, “just under 40% said strategic changes prompted by COVID-19 required more frequent communications from leadership…

Persuasion is the centerpiece of business activity. Customers must be convinced to buy your company’s products or services, employees and colleagues to go along with a new strategic plan or reorganization, investors to buy (or not to sell) your stock, and partners to sign the next deal. But despite the critical importance of persuasion, most executives struggle to communicate, let alone inspire.…

To be an effective communicator, a leader must have good emotional intelligence—and follow these few simple steps. When it comes to most problems, you can often trace the root cause to a breakdown in communication. Something said the wrong way, or not at all, can lead to assumptions that create unnecessary challenges. So wouldn’t it be great if more of us focused on improving our personal…

The business case for a growth mindset is not what you think it is - if you're serious about success, you need to start believing in yourself.   Any leadership and personal mastery principle that booms in popularity are ripe for misinterpretation. Growth Mindset has been hailed as one of the defining leadership principles of top international companies and is believed to be one of the…

Most successful leaders are constantly looking for ways to improve their organization’s results and internal environment. It can be difficult, though, for them to identify which of their efforts actually pay off. So it’s extremely useful when a leader can detail the strategies they’ve implemented to move their business forward. Kevin Jones, CEO of Rackspace Technology, a…