Whitepapers

Know your strengths and discover your potential   All too often in life we are encouraged to work on our weaknesses and close our gaps. What if we looked at our natural abilities instead and focused on turning our talents into strengths? When we focus on our strengths we can lead more satisfying and fulfilled lives. What are Strengths? Strengths are a combination of our natural…

Self-awareness seems to have become the latest management buzzword — and for good reason. Research suggests that when we see ourselves clearly, we are more confident and more creative. We make sounder decisions, build stronger relationships, and communicate more effectively. We’re less likely to lie, cheat, and steal. We are better workers who…

Are you a person of her word? Are you the guy who can be counted on to keep his promises? Do your client, peers, and partners trust you to be dependable? In business, we work hard to demonstrate our integrity and reliability, putting others’ needs ahead of our own. As servant leaders, we prioritize those we manage, to whom we report, or who pay our bills. As anyone who’s ever been disappointed…

“Can you get that to me by the end of the day?” isn’t a request many employees like to hear. But for many people, having shorter deadlines instead of longer ones — “Do you think you can do that by the end of the week?” — might actually help them complete a task and see their work as being less difficult. In a recent study published in the Journal of…

One of the things I notice and appreciate most in an employee is a consideration and a strong sense of ownership. It can be truly day-making when I see one of my employees stay late to help when their colleagues are buried in work, or when I’m sitting in on a call to find that the participants have clearly prepared and put in a significant effort. Having worked in the service industry my…